This document is intended to provide a basic understanding of Successful Hosting's company
goals, expected behavior of its Subscribers and customers, and it's Acceptable Use Policy.
While using the services provided by Successful Hosting, this Acceptable Use Policy
("Successful Hosting Customer Policy") is provided to give our subscribers and customers a
guideline of acceptable behavior, protocol, and down-stream applications. All users of
Successful Hosting's services must comply with this Successful Hosting Terms of Service (TOS).
Please be sure to read both documents before becoming a Successful Hosting Subscriber.
In accordance with our Terms of Service (TOS), Successful Hosting may remove any materials,
and discontinue service to any account that, in our sole discretion, may be operating illegally or
contain illegal subject matter, may subject Successful Hosting to liability, may bring harm to
Successful Hosting's system, network, servers, subscribers, or customers, or which may violate
the Successful Hosting Subscriber Agreement or Customer Policy. Any believed, reported,
suspected, or alleged crime or civil wrongdoing will allow Successful Hosting to notify and
cooperate with legal authorities and/or third parties to investigate.
The following are core principles that Successful Hosting strives to deliver to each and every
Subscriber and Customer of our services. We ask that each Subscriber, Customer, Sub-network,
and Reseller also follow these basic principles:
- Provide outstanding service with reliable security and privacy of our systems and network
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Foster full and unfettered access to the internet community while upholding full compliance with
existing laws, rules, and regulations
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Encourage responsible and legal use of our networks and the Internet and only get involved to respond to
inappropriate actions
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Stop activities that pose harm to others, are illegal, compromise Successful Hosting systems and resources,
discourage responsible users of Successful Hosting services
The following constitute violations of this Acceptable Use Policy. We ask that each Subscriber,
Customer, guest, and/or third parties refrain from the following or risk loss of services, additional
fees, and possible legal actions. Sub-networks and Reseller are responsible if their customers,
subscribers, guests or third parties perform any of the following as well:
- Cause or allow the posting to or hosting of (from our servers) any graphic, image, or video depicting an individual either in a sexually aroused state; or participating in a sexual act alone, or in combination with any number of other individuals, animals, or inanimate objects. Child pornography is expressly prohibited, and discovery of any such material will result in immediate notification to the proper authorities, and suspension/termination of the account in question.
- Cause or allow illegal use of Successful Hosting's services, or in support of illegal activities in
any manner, to include harming, or attempt to harm, minors in any way;
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Cause or allow unauthorized access, or to attempt to access, the accounts, systems, or servers of
others, or to penetrate, or attempt to penetrate, security measures of Successful Hosting's or another
entity's computer software, hardware, network, or internet systems;
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Cause or allow the transmission of any material that threatens, harasses, or encourages bodily harm
or destruction of property;
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Cause or allow or make fraudulent offers to sell or buy products, items, or services, or to advance
any type of financial scam including, but not limited to "pyramid schemes," "ponzi schemes," and "chain letters";
- Cause or allow the modification of identifying network header information in an effort to deceive or mislead;
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Cause or allow the transmission of any unsolicited commercial or unsolicited bulk e-mail (SPAM) or cause or allow
any of our IP space to be listed in any of the various Spam Databases. Commercial messages that are solicited
by the recipients are permitted;
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Cause or allow your dedicated server or virtual site to publish material, in any form, fashion, or medium, which
Successful Hosting determines, at its sole discretion, to be unlawful, indecent, illegal, or objectionable;
- Cause or allow the impeding of another person's use of electronic mail services or internet access;
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Cause or allow the transmission of any material (by e-mail, uploading, posting, or otherwise) that infringes any
Copyright, Trademark, Patent, Trade Secret, Intellectual Property Right, or other proprietary rights of any third party;
- Cause or allow the hosting of an IRC server that is part of, or connected to, another IRC network or server;
- Cause or allow the running of background processes on a server;
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Cause or allow excessive use of a server's resources that may hinder the performance of the services provided
to the Customer and other Customers;
- Or use the services provided in any other way than as intended for the operation of the Customer's website.
Any violation of this Acceptable Use Policy may result in corrective action by Successful Hosting to include,
but not be limited to, the suspension or immediate termination of your Successful Hosting account and services,
additional fees and charges, legal action or other actions as detailed in this document or the Terms of Service
agreement without previous notice to the Subscriber or customer.
Successful Hosting understands and welcomes Sub-networks and Resellers of Successful Hosting services,
however, these secondary service providers must insure that each and every one of their customers adheres
to every policy and rule that is set forth in this Customer Policy and Successful Hosting's Subscriber Agreement.
We require each Sub-network and Reseller adopt these policies, and encourage even stronger policies, to
insure the integrity and reliability of our services. Sub-networks and Resellers of Successful Hosting services
should, AT THE VERY LEAST, provide a copy of the Successful Hosting Subscriber Agreement and Customer Policy to
each and every customer of theirs.
Anyone using Successful Hosting services, whether directly through Successful Hosting or a secondary service
supplier (Sub-network or Reseller), will be held accountable for their actions, and all Sub-networks and Resellers
of Successful Hosting services, customers, subscribers, third-party users, guests, and staff will be held accountable
in accordance with the provisions contained within the Successful Hosting Subscriber Agreement and Customer Policy.
As such, to make it perfectly clear, the following are, in addition to the other violations stated in the Successful
Hosting Subscriber Agreement and Customer Policy, actions that will not be tolerated and will constitute violations of
Successful Hosting policies:
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Cause or allow the use of the Successful Hosting service for any activity
which affects the ability of other people or systems to use Successful
Hosting Services or the Internet, including, but not limited to, denial
of service (DOS) attacks against another network host or individual
user. Interference with or disruption of other network users, services
or equipment is prohibited;
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Cause or allow others to use their network for illegal or inappropriate
actions. A Subscriber may not permit their network, through action or
inaction, to be configured in such a way that gives a third party the
capability to use their network in an illegal or inappropriate manner;
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Cause or allow unauthorized entry and/or use of another company and/or
individual's computer, or attempting to access the accounts of others,
or penetrate security measures of other systems, whether or not the
intrusion results in corruption or loss of data;
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Cause or allow a knowing misrepresentation or misleading statement, writing
or activity made with the intent that the person receiving it will act
upon it;
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Cause or allow the Distribution and/or posting of, or the infringement of
Copyright, Patent, Trademark, Trade Secret, Intellectual Property
Right, or other proprietary rights of protected materials;
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Cause or allow the intentional distributions of software that attempts to
and/or causes damage, harassment, or annoyance to persons, data, and/or
computer systems;
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Cause or allow the use of software or any device that would facilitate a
continued connection, i.e. pinging, while using Successful Hosting
services;
- Cause or allow the hosting of pornographic content or IRC servers on Virtual Server Accounts;
- Cause or allow the hosting of an IRC server that is part of, or connected to, another IRC network or server;
- Cause or allow the running of background processes on a server;
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Cause or allow excessive use of a server's resources that may hinder the
performance of the services provided to the Customer and other
Customers;
- Or use the services provided in any other way than as intended for the operation of the Customer's website.
Every Subscriber, Customer, Sub-networks, or Resellers of Successful Hosting services is responsible for any misuse of
a Successful Hosting account, even if the inappropriate activity was committed by a third party, friend, family member, guest,
or employee. Therefore, everyone must take steps to ensure that others do not gain unauthorized access to Successful
Hosting accounts. In addition, Successful Hosting accounts may not be used to breach security of another account or attempt
to gain unauthorized access to another network or server.
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It is everyone's responsibility to keep their password secure to protect
the integrity and reliability of the Successful Hosting system and
network. Do not share your password and account access with
unauthorized users as you will be held responsible for such use. Also,
avoid using simple common phrases for your passwords; strong passwords
should include a mixture of lowercase letters, capital letters,
numbers, and symbols.
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Stay within the allowed use and allocation of your account. Attempting
to obtain another user's account password is strictly prohibited, as
well as attempting to bypass user authentication or security of any
host, network, or account.
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Use services in a friendly, legal manner. Attempts to interfere with
service to any user, host, or network ("denial of service attacks") is
prohibited. This includes, but is not limited to, "flooding" of
networks, "overloading", or crashing a host. Use or distribution of
tools designed for compromising security is prohibited.
Successful Hosting requests that anyone who believes that there is, or they have
been a victim of, a violation of the Successful Hosting Acceptable Use
Policy or Terms of Service Agreement direct the information to
Successful Hosting's Abuse Department by submitting a ticket here.
If available, please provide the following information:
- The IP address believed to have been used to commit the alleged violation
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The date and time of the alleged violation, copies of emails, transmissions, or any other
evidence of the alleged violation.
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The name, IP Address, email address, and contact telephone number of the
person making the report. The information regarding the person making
the report is for Successful Hosting internal use only and will be kept
anonymous. Such information may however, be required to be supplied to
the legal authorities if a criminal investigation is commenced.
Successful Hosting reserves the right to revise, amend, or modify the Successful Hosting Acceptable Use Policy
and Terms of Service Policy, as well as any other policies and agreement of Successful Hosting, at any time and in
any manner without previous notice to Successful Hosting Subscribers, customers, Sub-networks and Resellers
of Successful Hosting services, guests, third parties, and staff.